I've owned this unit for approx. 3years. It was worked flawlessly. I had to disconnect all my HT system due to remodeling. Reconnected everything back and my sub will not operate. The light stays red and no sound comes out. I've checked connections behind the receiver and all checks well.  If I disconnect the sub cable from the back of the sub, I hear a faint deep sound coming from the sub.  When I reconnect the cable, the light turns green but eventually turns to red again.

Any suggenstions?

I have got exactly the same problem!!! After two years of perfect service, I have recently moved and now the Sub isn't working. The lights are on but there's nobody at home. Please help!!! Thanks. 

Please call our support directly at 866-428-2122 option 3.

Thanks!